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<p>TECHNICAL CUSTOMER SUPPORT MANAGER&lt;br /&gt;Olenex supplies a comprehensive portfolio of high-quality edible oils and fats. Our&lt;br /&gt;refineries, strategically located throughout Europe, produce a wide range of liquid and&lt;br /&gt;tropical oils as well as special solutions for specific product requirements. Producers,&lt;br /&gt;both food and non-food, can rely on our team of specialists to help them find tailormade&lt;br /&gt;solutions to meet their requirements.&lt;br /&gt;In addition to production, our trading department procures raw materials to expand our&lt;br /&gt;portfolio within the edible oil and fat industry.&lt;br /&gt;Olenex is committed to the use of sustainable resources and products and to the respect&lt;br /&gt;of human rights.&lt;br /&gt;YOUR CHALLENGE&lt;br /&gt;For our location in the Central Post Office in Rotterdam|The Netherlands, alternatively&lt;br /&gt;for Brake|Northern Germany, we are looking for a self-starting and hands-on Technical&lt;br /&gt;Customer Support Manager. In your new role you will provide high level technological&lt;br /&gt;support for customers and colleagues in the areas of product development, sales, QA,&lt;br /&gt;logistics and production with regard to the Olenex Specification and Portfolio Management.&lt;br /&gt;This broad portfolio comprises vegetable oils and fats for food, feed and technical&lt;br /&gt;use markets and their applications.&lt;br /&gt;YOUR MAIN RESPONSIBILITIES&lt;br /&gt;Provide answers and solutions to technical questions and challenges in our area of&lt;br /&gt;responsibility - internally and externally&lt;br /&gt;Coordination of customer questionnaires between different departments&lt;br /&gt;Specification management, including the direct and indirect entry in Opcenter/LIMS&lt;br /&gt;Support the development of new products and procedures&lt;br /&gt;First line of support for supply disruptions based on quality (concessions)&lt;br /&gt;Trend monitoring on the basis of customer questions, journals etc. and discussing&lt;br /&gt;these issues with the Technical Account Managers&lt;br /&gt;Reporting directly to the Head of Technical CS&lt;br /&gt;PROFESSIONAL AND PERSONAL REQUIREMENTS&lt;br /&gt;For this position we are looking for an open-minded and solution-oriented colleague&lt;br /&gt;with the following qualifications:&lt;br /&gt;Bachelor&#039;s degree or similar in technical science in the area of chemistry, food&lt;br /&gt;technology or laboratory&lt;br /&gt;At least 5 years of relevant professional experience in the field of edible oils and fats&lt;br /&gt;and its applications. If you have less experience but the right education, we would&lt;br /&gt;also be pleased to hear from you.&lt;br /&gt;Fluent in English and Dutch and/or German would be a beneficial&lt;br /&gt;Good communication skills, oral and written&lt;br /&gt;Pro-active team player with an eye for detail&lt;br /&gt;Analytical skills&lt;br /&gt;YOUR FUTURE PERSPECTIVES&lt;br /&gt;Challenging tasks in an open-minded team&lt;br /&gt;Systematic familiarization with your task through targeted training&lt;br /&gt;A good working atmosphere in an international company&lt;br /&gt;A performance- and experience-related salary and a modern benefits package&lt;br /&gt;You want to meet this challenge? Apply now by e-mail to <a href="mailto:jobs@olenex.com">jobs@olenex.com</a> informing&lt;br /&gt;us about your desired location, Rotterdam or Brake, your earliest possible entry date&lt;br /&gt;and salary expectation.&lt;br /&gt;<a href="http://www.olenex.com">www.olenex.com</a></p>


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